AAA Satisfaction Guarantee
Every card you send us is graded with the same care, consistency, and honesty we’d want for our own collections. If something falls short of that, we make it right.
Consistent, Defensible Grades
Every card is reviewed against the same published scale (1.0–10.0 in half-point increments), with separate sub-grades for Centering, Corners, Edges, and Surface. The overall grade reflects the card as a whole — never a black-box number.
Disagree With a Grade? Appeal It.
If you believe an error was made, contact us within 30 days of receiving your graded cards. A senior grader will re-review the card against the original photos. A $25 review fee applies and is fully refunded if we adjust the grade in your favor.
Damaged in Return Shipping?
Email us photos of the package and damage within 48 hours of delivery. If AAA’s packaging was at fault, we re-slab the affected cards at no charge and file the carrier claim ourselves.
Order Issues, Refunds, and Cancellations
Orders in Awaiting Arrival status can be cancelled for a full refund — see our Refund & Cancellation Policy for the details on every stage after that.
Get In Touch
Questions, concerns, or anything you’d like a human to look at: email genericventures@gmail.com or use our contact form. We read every message.